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| green grass terms & conditions Green Grass Design is a business in the graphic design industry that markets and produces various designer products. delivery policy Subject to availability and receipt of payment, requests will be processed within five days and delivery confirmed by way of e-mail (for e.g. booking number / booking voucher etc). We make use of Post Office speed services. An accurate delivery fee will be supplied once your order has been finalised. export restriction The offering on this website is available to South African clients only. return and refunds policy The provision of goods and services by Green Grass Design is subject to availability. In cases of unavailability, Green Grass Design will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee. We take extreme care with each order when it leaves our premises. Please notify us within 5 working days if you feel your product did not arrive in a satisfactory condition. customer privacy policy Green Grass Design shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 payment options accepted Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Green Grass Design bank account, the details of which will be provided on request. credit card acquiring and security Credit card transactions will be acquired for Green Grass Design via PayGate (Pty) Ltd who are the approved payment gateway for ABSA South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. customer details separate from card details Customer details will be stored by Green Grass Design separately from card details which are entered by the client on PayGate´s secure site. For more detail on PayGate refer to www.paygate.co.za merchant outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR). responsibility Green Grass Design takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. country of domicile This website is governed by the laws of South Africa and Green Grass Design chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. variation Green Grass Design may, in its sole discretion, change this agreement or any part thereof at any time without notice. Please note that our products evolve and might change as per the visual representation on our website. company information This website is run by Ria Kraftt (sole trader) based in South Africa trading as Green Grass Design. green grass design contact details Support & sales: ria@greengrassdesign.co.za Support: 011 3277524 |
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